FAQs

Before your call we recommend that you obtain a few details to help us give you a more definite price. This information will also allow us to make a positive valuation of your vehicle. If you are not sure where to collect this from just have your “V5 document” to hand & our Sales Team will be able to guide you through the process.

Simply tell us the exact:

• Make & Model
• Mileage
• Registration number

Once you have transferred your vehicle to SussexCarBuyers and you’re in possession of a registration certificate (V5C) you should tell the DVLA of the sale using the V5C/3 section (yellow) and pass the rest to us.

We are delighted to be able to pay you by the following secure, fast and efficient methods:

• Direct Bank transfer
• Bankers Drafts
• Cash

If your car is subject to a finance agreement we can settle this on your behalf. Naturally, if there is a negative equity situation then we will be due the balance between the price we are paying you and the figure that is due to the finance company or institution.

It maybe that due to the data protection act, you will need to request a finance settlement letter directly. If you have any questions call our qualified Sales Team & they can guide you through the process.

Once we've agreed on a price for your car, arranged payment for your car, and dealt with all paperwork requirements, we can then arrange for the collection of your car from your chosen destination absolutely FREE of charge.

We will not leave with your car until YOU are completely satisfied with all aspects of the transaction and a receipt is issued to confirm this.

We buy all cars and vans from companies and private individuals and offer competitive prices; we will try to beat any quotation you have.

Once we receive your request for a car valuation, our team will work to provide you with a quote within 24 hours.

We will arrange for one of our agents to visit, view the vehicle and confirm the quote. Once all parties are satisfied, we can finalise the sale of the vehicle at that point.

You will receive payment instantly via Bank Transfers, Bankers Drafts or Cash.

There is no transaction fee, the price we give you is the price you pay.

Yes, there are a few more steps involved by they do not slow the process down.

Yes, as long as all documentation is in place, we can purchase imported cars.

Yes, we are happy to support selling a car on behalf of a family member. There are some additional processes to consider before we agree on the quote. Please let us know when you complete the quote form if there are any special circumstances we need to consider.

We will need to inspect the vehicle to ensure that the vehicle description provided is accurate and does not impact the value quoted.

Our offer is valid for 7 days from the date of receipt.

Yes, we are able to buy a car with outstanding finance.

You are able to request a refund for the months remaining on your road tax. Click here for more information.